Great Experience...Will Buy from Bayshore Automotive Again

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I have been looking for a tricked out Jeep for my wife for several months. I had been to a dealership in Miami several times and thought I was down the road towards buying one. However, that dealership kept screwing me around, trying to move number around in regards to the aftermarket add-ons.

I looked on-line for another dealership and found Bayshore. Liked what I saw, so called to get more info on one of the Jeeps. Kevin was unbelievable to work with throughout the process. I was probably not the easiest customer, as I had tons of questions (just wanted to get the perfect build for my wife). Kevin was patient, listened to my thoughts and wants, made great suggestions and worked hard to keep things within my budget. He did what he said he would do...he did not cut any corners. The guy is honest as the day is long.

I ended up buying a Jeep, sight unseen (which was very unnerving). However, I got exactly what I wanted (thanks to Kevin) and at over $5k less than the dealership in Miami. Wife has had the Keep for two months now and absolutely loves it...as do the kids and I. Heck, I try to come up with excuses just to get out and drive it. Absolutely love the Jeep, love Bayshore Automotive and have been telling everyone I know what a great experience it was working with Kevin.

I will buy from Bayshore and Kevin again.

Reason of review: Good customer service.

I liked: Incredible sutomer service kevin provided.

Company wrote 0 private or public responses to the review from Mar 11, 2016.

Bayshore Automotive didn't deliver what they advertised.

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Update by user Feb 25, 2013

I mean Tampa......for some reason it says Little River, South Carolina in the location information.

Update by user Feb 25, 2013

The location listed isn't correct. The dealership I bought from is in Ft. Lauderdale Fl.

Original review posted by user Mar 20, 2011

I recently purchased a used 2003 Hummer H2 from Bayshore Automotive in Tampa Fl. They advertised the vehicle as being in excellent condition. They itemized everything in the ad and listed it as being excellent. You will find part of their ad pasted below.

Excellent exterior

Detailed Ext and Int

Excellent Trim

Excellent Windshield

Glossy Paint

No Known Accidents

No Known Body Work

No Visible Dents

No Visible Rust

No Visible Scratches

Original Paint

Interior

Interior: Excellent

Seats: Excellent

Carpet: Excellent

Floor mats Excellent

When I received the vehicle it wouldn't even crank. I had to jump it off to get it off the delivery truck. The interior was in terrible condition. There were holes in the leather seats, the carpet was torn and stained, there was cat hair throughout the vehicle, the passenger side mirror was falling off, the instrument panel lens was busted, most of the interior lights don't work, the three tail lights on the roof of the vehicle were busted and didn't work, there are scratches and dents in the paint and exterior, the back up lights don't work, the weather strips on all the doors are torn, the engine and transmission both have oil leaks....etc. I have tried unsuccessfully to get the dealer to take the vehicle back based on false advertisement but they refuse. They they said they didn't want to pay the $800 to cover the cost of shipping but they are willing to pay $700 towards repairs. The repairs cost over $4000 to get the vehicle in the condition they advertised it to be in. Their excuse is that I should have flown down to view the vehicle before purchasing it. I felt that based on their advertisement and the photos they posted with the vehicle that it wasn't necessary to do that........I trusted them!!! No matter if I flew down to look at the vehicle or not they are not excused for false advertising the vehicle by listing it as being in EXCELLENT CONDITION. Don't make the mistake I made..........DON'T BUY FROM BAYSHORE AUTOMOTIVE!!

You can see their ad on ebay by using the following item number 230577796361

Company wrote 0 private or public responses to the review from Mar 20, 2011.

Comments

Anonymous
Sylvan Lake, Alberta, Canada #802640

thanks it is along way to Canada

Anonymous
#719484

I was about to ride down there to Fla and pick up a car. Whew.

I'd hate to be scammed.

These days with the economy the way it is, I find it important people be careful when duping folks. It's a serious time now economically :grin

Anonymous
#707111

I thought the HUGE guys were bad, simply the WORST car buying experience in my life. Lucky for me I walked away and got a much better deal at a reputable dealership that treated me like a real person and not a check...

nichols1791
Tuscaloosa, Alabama, United States #614309

Darren is a Liar, he didn't do anything to resolve the issue except to say I should have flown to Tampa to view the vehicle before making the purchase. I am not the only unsatisfied customer they have.

I was actually able to post my phone number on ebay for a couple of days so customers could call me but Darren whinned like a *** and had them take it off. Ebay said I couldn't file a complaint with them because I didn't purchase the vehicle on Ebay........I made the deposit on Ebay and their purchase protection doesn't cover things like that.

Darren also whinned like a *** when I posted the truth on other forums. Call me if you need more details on Darren........205-242-1972.

Anonymous
#262982

I've actually looked at their vehicles for sale on eBay, so I'm glad you posted this. I noticed that after customers posted negative reviews about them the owner would respond by actually blaming the buyer each time. Very unprofessional!

Anonymous
to Fancy Brandon, Florida, United States #614185

WITH OVER 1,000 TRANSACTIONS ON EBAY AND A 99.5% POSITIVE FEEDBACK RATING, I THINK WE DO A PRETTY GOOD JOB. EVERY NOW AND THEN, WE MAKE A MISTAKE OR SELL TO SOMEONE WE CANT PLEASE, NO MATTER HOW HARD WE TRY...I ALWAYS DO THE RIGHT THING AND THATS WHY WE ARE STILL MAKING LIFE LONG CUSTOMERS SINCE 2000.

Anonymous
to DARREN, OWNER OF BAYS*** AUTO Tuscaloosa, Alabama, United States #707121

That's BS Darren......you are a complete liar. You are a scammer.

You are a typical used care salesman.

You even calim to make every customer happy....within 24hrs you were contacted and told that this vehicle was a piece of *** and that a refund was requested....you completely refused and only offered abut $400 to make things right. It is a good thing I don't live closer or else I would pay you a visit in person to work things out like a real man....you obviously are one or you would have stuck by wht you advertise.

tangow616
to DARREN, OWNER OF BAYS*** AUTO #1026548

You just admitted publicly that you messed up, do the right thing and give this guy what he wants. I will never buy a car from you.

I've looked at your company too. You'll be out of business, where you belong, shortly!!

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